Shipping policy

Every order ships with tracking.

Where we ship
United States only. Ordering from elsewhere? Email us at info@daenewyork.com and we'll see what we can do.

Processing time
We pack every order by hand and aim to ship within 2–3 business days. Busy periods can add a day or two.

Rates
Calculated at checkout based on your order and destination.

Tracking
Tracking follows by email as soon as your order ships. Something looks off? Reply to your order confirmation email.

Fragile pieces
Many of our objects are delicate. If anything arrives less than perfect, see our Refund policy.